Someone on Facebook is having the same problem so it could be a new issue (e.g. v12.1 “Support for new hardware”) and an older version may be worth a try (Estlcam: 2D / 3D CAM und CNC Steuerung...).
I use v11 and v12 (same firmware) with my Nano and both work fine (no reprogramming needed). Have you tried using the v12 controller after successfully programming the board with v11?
I managed to open it and translate. I use a VPN that is based in Japan, although I am in Australia. Works fine and I have printed it out and saved the URL for future use.