LR4 Motors not working

Hi i have a problem my motors are not working i have the jackpot 3 board and also put on the firmware but when i try to turn them nothing is happening at the moment i have not connetcted the endstops is this a problem?

first the motor made a tok tok sound then i tried switching the cabel but nuthing happening anymore

pls help

Not per se, but you need to be methodical about this.

Let’s start off by seeing what your board is doing.

From the terminal, send the $SS command, and then paste the output back here in the forums. Use the preformatted text formatting option from the forum editor toolbar. It looks like this: </>

$SS
[MSG:INFO: FluidNC v4.0.3 https://github.com/bdring/FluidNC]
[MSG:INFO: Local filesystem is /littlefs]
[MSG:INFO: Configuration file:config.yaml]
[MSG:INFO: Machine Default (Test Drive no I/O)]
[MSG:INFO: Board None]
[MSG:INFO: Stepping:RMT Pulse:4us Dsbl Delay:0us Dir Delay:0us Idle Delay:255ms]
[MSG:INFO: Axis count 3]
[MSG:INFO: Axis X (-1000.000,0.000)]
[MSG:INFO:   Motor0]
[MSG:INFO: Axis Y (-1000.000,0.000)]
[MSG:INFO:   Motor0]
[MSG:INFO: Axis Z (-1000.000,0.000)]
[MSG:INFO:   Motor0]
[MSG:INFO: Kinematic system: Cartesian]
[MSG:INFO: Connecting to STA SSID:WLANGA]
[MSG:INFO: Connecting.]
[MSG:INFO: Connecting..]
[MSG:INFO: Connected - IP is 192.168.178.62]
[MSG:INFO: WiFi on]
[MSG:INFO: Start mDNS with hostname:http://fluidnc.local/]
[MSG:INFO: HTTP started on port 80]
[MSG:INFO: Telnet started on port 23]
?
[MSG:INFO: HTTP command registered]
$SS
[MSG:INFO: FluidNC v4.0.3 https://github.com/bdring/FluidNC]
[MSG:INFO: Local filesystem is /littlefs]
[MSG:INFO: Configuration file:config.yaml]
[MSG:INFO: Machine Default (Test Drive no I/O)]
[MSG:INFO: Board None]
[MSG:INFO: Stepping:RMT Pulse:4us Dsbl Delay:0us Dir Delay:0us Idle Delay:255ms]
[MSG:INFO: Axis count 3]
[MSG:INFO: Axis X (-1000.000,0.000)]
[MSG:INFO:   Motor0]
[MSG:INFO: Axis Y (-1000.000,0.000)]
[MSG:INFO:   Motor0]
[MSG:INFO: Axis Z (-1000.000,0.000)]
[MSG:INFO:   Motor0]
[MSG:INFO: Kinematic system: Cartesian]
[MSG:INFO: Connecting to STA SSID:WLANGA]
[MSG:INFO: Connecting.]
[MSG:INFO: Connecting..]
[MSG:INFO: Connected - IP is 192.168.178.62]
[MSG:INFO: WiFi on]
[MSG:INFO: Start mDNS with hostname:http://fluidnc.local/]
[MSG:INFO: HTTP started on port 80]
[MSG:INFO: Telnet started on port 23]
?
[MSG:INFO: HTTP command registered]

Here’s your first problem. You don’t have a proper config.yaml on your system, so FluidNC has come up in demo mode (NO IO defined, no real motion possible).

You need to get the proper config.yaml for your system loaded to the controller.
You said you have a JP3, so it should be here: https://github.com/V1EngineeringInc/FluidNC_Configs/releases/download/2025_November_14/JP3_LR.zip

how do i do this?
do i put this config on a sd card?

No, you need to upload it to the flash. You can do this a few different ways, but the easiest is to hook it up to your computer and copy it over using the flash website. I’ve had issues with just copy and replace. You might need to delete the file first, then copy it over.