I know , may be it is not the place for this message, but as it is already 2 days that my package is waiting I’m afraid they return it to the sender.
my Order #5238
so the tracking state on USPS.com : December 11, 2018, 9:33 am
Attempted Delivery Abroad
FRANCE
We attempted to deliver your item in FRANCE at 9:33 am on December 11, 2018.
And the probleme I have no way to contact USPS from France. they also do not mention the organization that will deliver the package for them in France. so I do not know who to contact here.
I searched everywhere on usps.com but all the options for the management of the delivery concerns only addresses in the United States
Hi, the invoice is on the actual label with prices. So I believe what they are asking for is you credit card proof of payment. They are trying to verify I am not lying on the printed invoice.
may be but in the mail they send me they ask me for both invoice and proof of payment. and if don’t send all they want, it is possible that they still sends me an other mail and ask me again.
result I will still wait 3 or 4 days more. the package has already been blocked since 8/12/2018
There is nothing more that I can give you. If you send me an email through the contact form with some info on your order so I can find it. I can send a screenshot of what you would see when you log in. The only invoice I get is exactly what is on the label, it is built in as I said. I can tell you they just want all there import tax, they want proof the label has not been faked. I get asked so many times to fake a label it is on both my FAQ’s and Shipping terms page, this is exactly why, they check.
Make sure to send them your credit statement showing them exactly that, the numbers will match and they can not hold the package.