I don’t claim to fully understand the root cause. This post describes the issue in a bit of depth (there are dozens of posts on the forum discussing the issue), If you read the whole thread, it shows a pigtail, and discusses how to construct and attach them. I would suggest making the pigtail much longer (5-6 inches or so), so that you can locate the connection under the board.
Some have claimed that the issue only applied to a small run of boards, and that it has been fixed on new boards from the factory, but I purchased one directly from BTT a few months ago and it still had the issue.
Somewhere between 1k and 1.5k seem to work for most people